Systematic GeeksEveryone tells you to “ask for reviews.”
We build the system
that asks at the right moment.
The best time to ask for a review is about forty minutes after the job, and that is exactly when nobody asks. We build the systems that send the ask, in your voice, on the event, and quietly stop if the customer wasn’t happy. The first one is on us.
- Asked every time
- Built inside your tools
The objection we hear most.
“Won’t it feel
automated?”
Only if it’s written like a robot and sent to everyone. Ours goes out in your words, from your number or your address, timed to the job just finishing, and it asks one thing once.
If the customer replies with a problem instead of a review, the ask stops and you get told. That’s a better outcome than the review, and most businesses never hear it at all.
Three parts.
Timing, wording
and the follow-through.
Timing
Job marked complete, invoice paid, appointment finished. Whichever moment means “they’re happy right now” in your business is the trigger.
On the event, not on a FridayWording
Short, personal, from you. First name, what the job was, one link. No survey, no five questions, no marketing template.
Sounds like a text from youFollow-through
One gentle reminder if they meant to and forgot. A thank-you when it lands. And a flag to you when someone isn’t happy.
Then it stopsReputation gets built
when someone remembers.
- “We do great work and have eleven reviews. The bloke down the road has two hundred.”
- “I ask when I remember, which is never, because I’m already on the next job.”
- “The last one we got was from an unhappy customer. The happy ones don’t think to.”
The happy ones will, if they’re asked at the right moment. That’s the entire system.
Stop asking
when you remember.
Tell us what “job done” looks like in your tools and we’ll build the ask that fires on it, live in about two weeks.